Privacy Policy

Effective date: July 15, 2025

Protecting your private information is our priority. This Statement of Privacy (this “Privacy Policy”) applies to https://e11evenlife.com/, 11USA Group, and GR OPCO, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to 11USA Group include GR OPCO, LLC and https://e11evenlife.com. The 11USA Group website is an ecommerce site. By using the 11USA Group website, you consent to the data practices described in this statement.

1. Collection of your Personal Information

In order to better provide you with products and services offered, 11USA Group may collect personally identifiable information, such as your:

· First and Last Name

· Mailing Address

· E-mail Address

· Phone Number

· Internet activity (e.g., IP address, browser type, pages visited)

· Biometric data (as set forth under Section 15)

If you purchase 11USA Group’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

11USA Group may also collect anonymous demographic information, which is not unique to you, such as your:

· Age

· Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. If you choose not to provide information, we may not be able to provide you with requested products, services or information.

2. Use of your Personal Information

11USA Group collects and uses your personal information to:

· Operate and deliver the services you have requested

· Inform you of other products or services available from 11USA Group and its affiliates

· Process payments and fulfill transactions

· Conduct reporting and analytics to improve and personalize 11USA Group’s services

· Comply with legal obligations

11USA Group retains your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or for the period legally permitted or required. 11 USA Group’s retention criteria take into consideration legal obligations, business needs, potential risks of harm, and information type. At the end of the retention period, personal information will be deleted, destroyed, or deidentified.

3. Sharing Information with Third Parties

11USA Group does not sell, rent or lease its customer lists to third parties.

11USA Group may share data with trusted partners to help fulfil its services, perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to 11USA Group, and they are required to maintain the confidentiality of your information.

11USA Group may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on 11USA Group or the site; (b) protect and defend the rights or property of 11USA Group; and/or (c) act under exigent circumstances to protect the personal safety of users of 11USA Group, or the public.

4. Tracking User Behavior

11USA Group may keep track of the websites and pages our users visit within 11USA Group, in order to determine what 11USA Group services are the most popular. This data is used to deliver customized content and advertising within 11USA Group to customers whose behavior indicates that they are interested in a particular subject area.

5. Automatically Collected Information

Information about your computer hardware and software may be automatically collected by 11USA Group. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the 11USA Group website.

6. Use of Cookies

The 11USA Group website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize 11USA Group pages, or register with 11USA Group site or services, a cookie helps 11USA Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same 11USA Group website, the information you previously provided can be retrieved, so you can easily use the 11USA Group features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 11USA Group services or websites you visit.

7. Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

8. Security of your Personal Information

11USA Group secures your personal information from unauthorized access, use, or disclosure. 11USA Group uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We reserve the right to modify our security protocols as new systems and methods become available,

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

9. Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

· Delete your personal information from our records; and

· Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

· Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

· Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

· Debug to identify and repair errors that impair existing intended functionality;

· Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

· Comply with the California Electronic Communications Privacy Act;

· Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

· Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

· Comply with an existing legal obligation; or

· Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

10. Children Under Thirteen

11USA Group does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are the parent or a guardian of a child under thirteen who you believe has accessed this site in a way that would lead to the collection of their personally identifiable information, please contact us so that we can delete your child’s information. If you are in a state where the content of our website may be deemed prohibited, you are not authorized to remain on the site.

11. Disconnecting your 11USA Group Account from Third-Party Websites

You will be able to connect your 11USA Group account to third-party accounts. BY CONNECTING YOUR 11USA GROUP ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “My Account” page. Users may also contact us via email or telephone.

12. E-mail Communications

From time to time, 11USA Group may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from 11USA Group or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from 11USA Group, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

13. Text Communications

In the event that you provide us with your telephone number, 11USA may send you text messages for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. You agree to hold 11USA harmless for any fees that are incurred via your telephone provider. By providing 11USA Group with your telephone number, you agree that you have consented to such contact for the purposes of the Telephone Consumer Protection Act (47 U.S.C. § 227) and similar or equivalent state and foreign laws.

If you would like to stop receiving text messages from 11USA Group, you may opt out of such communications by replying “STOP” or emailing us with the phone number you would like to have removed from our records.

14. External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

15. Biometric Collection

By uploading or providing links to photographs of your face, or any other material that may be deemed biometric data, to this website or our affiliated social media pages, you acknowledge that 11USA Group may intentionally collect or inadvertently find itself in possession of your biometric information. Additionally, by visiting any 11USA Group property, you acknowledge that you may be asked to provide a driver’s license, passport, or other form of ID which may contain biometric information such as a facial scan. You also acknowledge that facial recognition data may also be collected by certain security systems on the property, and that you may also be asked to provide a fingerprint for certain transactions.

Biometric data including facial data and fingerprints will be stored on servers provided by third-party hosting vendors with whom we have contracted, but will not be sold to those vendors or other third parties. We will not disclose, re-disclose or otherwise disseminate your fingerprint or biometric data to anyone other than its authorized vendors unless:

a. you or your legally authorized representative consents to such;

b. the disclosure or dissemination is required by state or federal law or municipal ordinance; or

c. the disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.

Neither the Company nor its vendors will sell, lease, trade, or otherwise profit from your biometric data.

11USA Group and its vendors will use reasonable security methods to store, transmit, and protect your biometric data from disclosure for the term of up to two (2) years. Individual fingerprints will be deleted within one hundred and twenty (120) days of the expiration of that two (2) year period. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which 11USA Group stores, transmits, and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as account numbers, PINs, driver’s license numbers and social security numbers.

16. Agreement to Arbitrate and Class Waiver

By accessing this website or by providing my information, you acknowledge that part of the valuable consideration for the entry is your agreement to arbitrate all claims through New Era ADR (www.neweraadr.com). If New Era ADR is no longer available, all claims will be arbitrated in another agreeable arbitration forum. In the event that you assert a combination of claims, including some classified as non-arbitrable under a relevant state or federal law, you agree that the non-arbitrable claims may be brought as a separate action in the appropriate state or federal court. You also agree that all remaining arbitrable claims, including but not limited to those relating to employment applications, data privacy, and/or use of image, shall be severed and subject to arbitration. These arbitration provisions shall be read broadly and interpreted under the Federal Arbitration Act (9 U.S.C. §1, et. seq.) or any other version of the Act that may come into existence. If there is a dispute regarding the applicability of the Arbitration provisions of this Agreement, that issue will be submitted for arbitration to New Era ADR or, if they are unavailable, an arbitrator agreed upon or appointed by the court.

You further agree not to seek any relief as a member of a class and irrevocably agree to opt out of any class action litigation. You acknowledge that by doing so you are waiving your right to have this matter heard by a jury or a judge. In the event that you seek to file any claim in court and 11USA Group, GR OPCO LLC, or any of its affiliates are required to compel arbitration or seek to dismiss the class claims, you acknowledge that the prevailing party in such litigation may be entitled to reasonable attorney fees and costs.

17. Changes to this Statement

11USA Group reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

18. Contact Information

11USA Group welcomes your questions or comments regarding this Privacy Policy. If you believe that 11USA Group has not adhered to this Statement, please contact 11USA Group at:

GR OPCO, LLC

1112 N Miami Ave

Miami, Florida 33136

Email Address: info@11miami.com

Telephone number: (305) 829-2911